Shipping
Shipping & delivery
Everything you need to know about how your Nivam order reaches you.
Why delivery takes a little longer
We believe a product made today is worth waiting a few extra days for.
Delivery timelines
| Stage | Time |
|---|---|
| Product preparation & quality check | 3–5 business days |
| Packaging & dispatch | 1–2 business days |
| Delivery in metro cities (Delhi, Mumbai, Bengaluru, etc.) | 2–3 business days |
| Delivery in non-metro cities | 3–5 business days |
| Remote / rural areas | 5–7 business days |
Orders placed before 12:00 PM on a business day are typically processed the same day. Orders placed after 12:00 PM or on weekends/holidays begin processing the next business day.
Shipping charges
| Order value | Shipping charge |
|---|---|
| Below ₹499 | ₹60 |
| ₹499 and above | Free |
Tracking your order
Once your order is dispatched, you will receive a tracking link via email and SMS. You can use this link to track your shipment in real time.
If you have not received a tracking update within 7 business days of placing your order, please contact us at hello@nivamskin.com.
Delivery coverage
We currently ship to all serviceable pin codes within India. We do not ship internationally at this time.
If your pin code is unserviceable, you will be notified at checkout and can provide an alternate delivery address.